Jeannie Davis,

Jeannie has a unique way of stimulating the thoughts and actions of people as they view themselves through the eyes of each customer. She brings to every program a rare combination of knowledge, energy and practicality. Program participants around the country recognize her genuine passion for encouraging people to make beneficial behavioral changes—and showing them how to do it. They finish the program feeling empowered and eager to apply new skills to the day-to-day operation of their business.

An author of published articles about improving telephone skills, she has written a book on the subject entitled, Beyond “Hello”—A Practical Guide For Excellent Telephone Communication and Quality Customer Service.” Jeannie is a contributing author in Real World Customer Service Strategies That Work, and recently released a three-pack audio CD series featuring her most requested Telephone Imagery keynote presentations and basic etiquette program.

Jeannie is active in the National Speakers Association and its Colorado Chapter (Board of Directors), as well as the Colorado Independent Publishers Association. She serves on the Boards of Directors for the Denver/Boulder Better Business Bureau Foundation (Board Secretary and Chairperson Ethics Education Committee), Denver Chapter of the International Customer Service Association (President), Excelsior Youth Center Foundation (Marketing Committee), and as Board Secretary for Open Door Youth Gang Alternatives. She is chairperson of the Pickens Technical College Business Advisory Council and is a long-standing member of the Aurora Gateway Rotary Club.

The diversity of her clients demonstrates the value of telephone communications training for corporations and associations throughout the U.S. Her client list includes:

U.S. Olympic Committee Federal Reserve Bank Denver Broncos Football Club SUPERVALU Blue Cross Blue Shield Avaya Communication Principal Financial Group Wells Fargo ACT Teleconferencing Regional Transportation District (RTD) Raytheon Systems Company

Women In Cable and Telecommunications Federally Employed Women Western and English Retailers Association Community Associations Institute National Association of Homebuilders Certified Financial Planner Board of Standards Independent Electrical Contractors Associated Landscape Contractors International Association of Workforce Professionals