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Free Articles


Free articles about telephone communication and email etiquette. :

10 Tips For Voice Mail Success

Email Etiquette Helpful Hints and Guidelines

Paint A Positive Self-Portrait On The Telephone

Refining Your Telephone Skills

How's Your Telephone Attitude?


Phone Tip:
It doesn't matter whether you're on the phone with your customer 30 seconds or 30 minutes. You own that portion of the customer relationship.
 




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