Now Hear This, Inc - solving your business telephone communication problems.

	Now Hear This, Inc.

	Books and Audio CD's Email Jeannie to learn more about volume discounts? PACKAGE SPECIALS: Buy both books and all 3 audio CD's and save! All for $99 Includes: • Beyond “Hello” A Practical Guide For Excellent Telephone Communication and Quality Customer Service – regularly $24.95 • Real World Customer Service Strategies That Work – regularly $19.95 • Telephone Etiquette: Back To Basics (2 audio CD’s) – regularly $35 • Attitude: Now You Hear It—Now You Don’t (single audio CD) – regularly $20 • Positive Self-Portrait: How Do Your Customers See You? (single audio CD) – regularly $20 Buy both books and save! – $40 Includes: • Beyond “Hello” A Practical Guide For Excellent Telephone Communication and Quality Customer Service – regularly $24.95 • Real World Customer Service Strategies That Work – regularly $19.95 Buy the 4-disc audio CD set and save! – $70 Includes: • Telephone Etiquette: Back To Basics (2 audio CD’s) – regularly $35 • Attitude: Now You Hear It—Now You Don’t (single audio CD) – regularly $20 • Positive Self-Portrait: How Do Your Customers See You? (single audio CD) – regularly $20 Real World Customer Service Strategies That Work A power-packed collection of insights and strategies from Jeannie Davis and 11 other customer service professionals who make a difference in America each and every day! Read more about it! Insight Publishing, 2004 $19.95 plus shipping and handling. Order now using our secure shopping cart. *Beyond "Hello"* A Practical Guide For Excellent Telephone Communication and Quality Customer Service This comprehensive and well written tutorial will help you improve every telephone interaction you have with your valued customers. Read more about it! Now Hear This, Inc., 2003 $24.95 plus shipping and handling Order now using our secure shopping cart. Telephone Imagery (Audio CD) Positive Self-Portrait: How Do Your Customers See You? This thought provoking program uses the word PICTURE to convey characteristics enabling us to paint a positive self-portrait during every customer interaction. Read more about it! Single CD $20 plus shipping and handling Order now using our secure shopping cart. Telephone Imagery (Audio CD) Attitude: Now You Hear It — Now You Don't This motivational program reinforces the benefits of demonstrating positive attitudes and behaviors necessary for building long-term customer loyalty. Read more about it! Single CD $20 plus shipping and handling Order now using our secure shopping cart. Telephone Imagery (Audio CD) Telephone Etiquette: Back to Basics This program delves into the fundamental skills necessary to improve telephone etiquette basics using tips, tricks and techniques applicable for everyone who experiences telephone customer interaction. Read more about it! Double CD set $35 plus shipping and handling Order now using our secure shopping cart.
Phone Tip: Customer service excellence is measured through the customer's perception — not yours!	Email Jeannie Training Programs - Keynotes - Meeting Planners - See Jeannoe Now! - Meet Jeannie - Books and Audio CD's - Free Articles - Home Page Privacy Statement Now Hear This, Inc. � P.O. Box 470638 � Aurora, CO 80047-0638 Phone 303-337-1991 � Toll-free 1-800-784-5525 � Fax 303-337-1966. Copyright �1999-2008� Now Hear This, Inc.