Now Hear This, Inc - solving your business telephone communication problems.

Now Hear This, Inc.

"Thanks for your motivating and imaginative workshop on Telephone Imagery. You made the topic interesting and educational. You also kept things rolling and spiced up the meeting with ample dashes of humor. The morning flew by!"

- Jackie Wallis

Telephone Imagery:
Building Your Communication Toolbox

Who Should Attend

Our training programs are designed for everyone who uses telephone communication as a tool for success: managers, supervisors, sales and customer service professionals, administrative support personnel, and others. Participants learn the basics of good telephone etiquette and how to make the most of every call. They focus on improving the company's image, increasing sales, personal profit, and enhancing customer satisfaction. Each participant receives a 32-page workbook—an investment to be used both in the sessions and on the job.

Program Format

Telephone Imagery programs are typically delivered as one-day workshops (maximum 25 persons) and can be presented in seminar format (more than 30 persons). Use the convenient Basic Program Menu to select training modules that meet your specific business need—the Option (A or B) is yours! Of course, we'll customize program content.

Everyone in your organization can experience the workshop! The total number of participants is divided into two or more groups. Each group spends two half-days in training sessions, with each session lasting three hours. This means up to 50 people can go through the program in two experience-packed days! (A one-day program can be scheduled for smaller groups and half-day programs are available upon request.)

This format:

	maximizes time for interactive exercises to reinforce new skills.
	provides an opportunity for participants to practice between sessions.
	allows everyone to participate without being away from their work for one full day.

What's In It For Me:

	A powerful boost to sales, profits and company image.
	Measurable results. Proven skills, techniques and information they can use now and throughout the year.
	A continuous return on your investment. Free support and update materials available.
	An exciting presentation. Fresh. Timely. Appropriate. Useful. Customized to address specific business problems.
	A problem-solving expert in business telephone communication. An attention-grabbing, thought-provoking motivator.
	Fun, lots of it. They laugh, share, interact...learn.
	Satisfaction GUARANTEED.

Need more Info?

Phone Tip:
Your attitude impacts
the level of customer
service you provide.

Email Jeannie

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Now Hear This, Inc. ˇ P.O. Box 470638 ˇ Aurora, CO 80047-0638
Phone 303-337-1991 ˇ Toll-free 1-800-784-5525 ˇ Fax 303-337-1966.
Copyright Š1999-2008 Now Hear This, Inc.